1.

The machine does not print anything.

2.

How do I install additional memory? (DIMM)

3.

JAM DUPLEX

4.

What kind of paper can I use?

5.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

6.

How to identify your Operating System (OS).

7.

The printer status is Offline or Paused.

8.

I cannot print from the MP Tray. Why?

9.

Cannot print after a Windows 10 update (June 2020)

10.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

11.

I cannot print from Mac OS X.

12.

The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?

13.

PAPER JAM

14.

I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.

15.

What are the differences between the BRAdmin Professional and the Web BRAdmin software?

16.

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?

17.

I cannot print from my computer via network. (For Macintosh)

18.

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

19.

What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?

20.

The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?

21.

Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?

22.

JAM TRAY 2

23.

When trying to print from Mac OS® X the print queue is stopped.

24.

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

25.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

26.

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

27.

TONER EMPTY

28.

How do I turn off the Quick Print Setup?

29.

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

30.

The BRAdmin Professional software is not able to locate the Brother machine on my network.