1.

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

2.

I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)

3.

Can I print from or scan to Android™ Smartphone?

4.

When I try to scan the document, the scanner application crashes. (OS X 10.11)

5.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

6.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

7.

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

8.

What is the recommended paper?

9.

Can I print on transparencies e.g. for overhead projectors?

10.

Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.

11.

Can I print from and scan to iPhone, iPod touch and iPad?

12.

Load paper in the paper tray

13.

Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?

14.

I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.

15.

Replace Parts

16.

The printer status is Offline or Paused.

17.

"Offline" appears on the Status Monitor.

18.

When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.

19.

The message "xxxxxxx.xxx can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. (where xxxxxxx.xxx is the file name.)

20.

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

21.

What is Brother iPrint&Scan?

22.

Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.

23.

Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?

24.

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

25.

Print Unable XX

26.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

27.

Cartridge Error

28.

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

29.

Replace Belt

30.

Jam Duplex