Load paper in the paper tray

Jam MP Tray

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

Curled or wavy

What is the recommended paper?

Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?

I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.

Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)

Replace WT Box

Jam Duplex

Jam Inside

Wrinkle

When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.

Can I print from and scan to iPhone, iPod touch and iPad?

Replace Drum

Cartridge Error

White spots or hollow print

Replace Belt

Jam Rear

Replace Toner

I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

Scan Unable xx

Offset image

Completely blank or some colors are missing.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

Belt End Soon

The printer status is Offline or Paused.

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

Cover is Open

Jam Tray 1 / Jam Tray 2

White streaks or bands down the page

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.

Small Paper

No Belt Unit

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

Toner scatter or toner stain

Adjust color settings by using the custom setting in the printer driver

Replace Parts

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

I keep getting the error message "Authenticate Err (Authentication error)".

Toner Error

No Waste Toner

Carry out calibration to improve the color density

Is my Brother machine compatible with Windows Vista?