1. 16/04/2025

I cannot print from my computer via USB.

2. 13/12/2024

How to identify your Operating System (OS).

3. 17/11/2023

"ControlCenter needs to be updated." - macOS 10.15 Catalina

4. 08/11/2023

How to scan a document from a Windows application?

5. 27/06/2023

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

6. 01/06/2023

Delete print jobs from the print queue.

7. 27/03/2023

"Offline" appears on the Status Monitor.

8. 27/03/2023

Change the printer driver settings (Windows/macOS)

9. 27/03/2023

The printer status is Offline or Paused.

10. 24/03/2023

Open the Status Monitor

11. 17/03/2023

Open the "Scanners and Cameras" and Properties.

12. 15/02/2023

Install the built-in drivers (For Windows 8 and Windows 10)

13. 14/02/2023

Scan and save a document in PDF format (Scan to File)

14. 14/02/2023

Configure or change the settings of the ControlCenter 2 or 3 scanning options

15. 14/02/2023

Scan a document in Windows 8 and Windows 10.

16. 19/12/2022

Can I use non-Brother or third party supplies with the Brother machine?

17. 31/10/2022

Which E-mail packages are compatible with ControlCenter3?

18. 12/10/2022

Scan a document into ScanSoft™ PaperPort™ 11SE

19. 11/10/2022

When I scan a document using ControlCenter, the scanned file size is too big.

20. 26/09/2022

When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".

21. 20/09/2022

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

22. 05/09/2022

I am using Windows.  When I print a document, the printed page is blank. What should I do?

23. 08/08/2022

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

24. 03/08/2022

"Scan to E-mail" defaults to Microsoft® Outlook Express.  How can I change it to Microsoft® Outlook?

25. 26/07/2022

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

26. 26/07/2022

Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?

27. 20/07/2022

Uninstall the drivers. (Mac OS X 10.5)

28. 23/06/2022

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

29. 18/05/2022

Locate files scanned with ControlCenter3 (For Windows)

30. 09/05/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)