1. 16/02/2021

"Offline" appears on the Status Monitor.

2. 15/02/2021

The printer status is Offline or Paused.

3. 19/01/2021

ControlCenter3 displays a blank screen at startup (Windows)

4. 29/12/2020

Scan a document in OS X 10.8/macOS 10.12 - 10.15.

5. 18/12/2020

How to identify your Operating System (OS).

6. 17/12/2020

Uninstall the drivers. (Mac OS X 10.6 or greater)

7. 22/10/2020

Install PaperPort™ 12SE / 14SE onto Windows 10.

8. 03/09/2020

Install PaperPort™ 11SE onto Windows 8.

9. 16/07/2020

Cannot print after a Windows 10 update (June 2020)

10. 02/06/2020

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

11. 16/04/2020

I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)

12. 10/12/2019

"ControlCenter needs to be updated." - macOS 10.15 Catalina

13. 14/06/2019

Install the built-in drivers (For Windows 8 or later)

14. 03/04/2019

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

15. 07/03/2019

Download a file from the "Downloads" section and save it to Windows 10 computer.

16. 21/01/2019

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

17. 20/12/2018

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

18. 06/11/2018

I cannot find some option in the Printing preferences. (For Windows)

19. 17/10/2018

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

20. 27/08/2018

Open the Control Panel (For Windows)

21. 27/08/2018

Change the printer driver settings (Windows/macOS)

22. 16/08/2018

Uninstall the drivers. (Mac OS X 10.5)

23. 16/08/2018

Locate files scanned with ControlCenter2 (For Macintosh)

24. 10/08/2018

Configure or change the settings of the ControlCenter 2 or 3 scanning options

25. 05/07/2018

The error message "xxxx cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

26. 05/07/2018

I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?

27. 05/07/2018

Windows 7 Support Information

28. 20/03/2018

Open the "Scanners and Cameras" and Properties.

29. 28/02/2018

Uninstall the drivers (Windows)

30. 07/04/2017

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)