FAQs & Troubleshooting
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DCP-6690CW
295 Results
1.
One or more of my colors are not printing (blank). What can I do?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
How can I print, fax, copy and scan using A3/Ledger size paper?
4.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
5.
Scan and save a document in PDF format (Scan to File)
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
What is Brother iPrint&Scan?
8.
Can I print from or scan to Android™ Smartphone?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
Load paper in the paper tray
11.
I cannot install Brother drivers on Debian 10 or later (Linux)
12.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
13.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
14.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
15.
Scan multiple pages into one file instead of each scan being saved as a separate file.
16.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
17.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
18.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
19.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
20.
Change the printer driver settings (Windows/macOS)
21.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
The printer status is Offline or Paused.
24.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
25.
Replace Ink
26.
Pre-Required Procedures (Linux)
27.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
28.
What driver package format is supported by my Linux distribution?
29.
How do I load paper in paper tray#2?
30.
I cannot print using my Brother machine on a wireless network (Mac)