FAQs & Troubleshooting
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DCP-1612WE
193 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
(Video) Load A5 short edge/A4/Letter paper
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
(Video) Load A5 long edge paper
6.
The printer status is Offline or Paused.
7.
What is Brother iPrint&Scan?
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
Load paper in the paper tray
13.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
14.
Can I print from or scan to Android™ Smartphone?
15.
Replace Toner
16.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
17.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
18.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
19.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
20.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
21.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
22.
Replace Drum
23.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
24.
Jam Tray
25.
(Video) Unpack your Brother machine
26.
Turn the Toner Save mode on or off
27.
I cannot print using my Brother machine on a wireless network (Mac)
28.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
29.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
30.
Change the printer driver settings (Windows/macOS)