FAQs & Troubleshooting
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92 Results
1.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
2.
Can not scan a long document.
3.
Document Jam
4.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
5.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
6.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
7.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
8.
"Multifeed detection" or "Multifeed Detection Error"
9.
Can I print from or scan to Android™ Smartphone?
10.
What is Brother iPrint&Scan?
11.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
12.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
13.
My Brother machine could not be found over the network when I installed drivers on my computer.
14.
Download a file from the "Downloads" section and save it to Windows 8 computer.
15.
(Video) Update the Driver or Firmware for your Brother machine
16.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
17.
Configuring frequently-used scan settings on your computer.
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
Your Scanner Cannot Be Detected on the Network During Installation
20.
Scan multiple pages into one file instead of each scan being saved as a separate file.
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
Replace Pick up roller
23.
How to identify your Operating System (OS).
24.
What is the default password for my Brother machine?
25.
My Brother machine is unresponsive.
26.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
27.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
28.
Replace Reverse Roller
29.
Duplex (two-sided) scan
30.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?