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FAQs & Troubleshooting |

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Popular
Updated:13/06/2025
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 2."Multifeed detection" or "Multifeed Detection Error"
- 3.Document Jam
- 4.When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 5.Configuring frequently-used scan settings on your computer.
Latest
These are the latest FAQs, sorted by last update date.
16/04/2025
Where can I download Brother iPrint&Scan application for Mac?
16/04/2025
Scan a document using Brother iPrint&Scan. (Windows, macOS)
15/04/2025
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
11/03/2025
What is the default password for my Brother machine?
03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?