FAQs & Troubleshooting
The tape got jammed or stuck in the printer.
The display remains blank after the power is turned on.
My machine does not print.
I cannot cut my label.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
The ink ribbon has become separated from the spool and is coming out of the cartridge. What should I do?
Why can't I load the tape cassette?
The tape does not feed properly or the tape gets stuck inside the machine.