1. 30-11-2020

I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)

2. 07-10-2020

Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?

3. 28-04-2020

The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.

4. 12-03-2019

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

5. 18-01-2019

"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?

6. 23-07-2018

The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)

7. 06-01-2015

Error messages do not appear when using the USB connection of my printer.

8. 09-08-2013

I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?

9. 04-02-2011

I installed the DK roll, but the message "No paper" appears.