1. 15-02-2023

Install the built-in drivers (For Windows 8 and Windows 10)

2. 13-12-2022

How to identify your Operating System (OS).

3. 08-08-2022

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

4. 20-04-2022

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

5. 01-04-2022

Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.

6. 24-03-2022

I cannot save a file downloaded from the Brother support website (For Windows)

7. 12-10-2021

I cannot install Brother drivers on Debian 10 or later (Linux)

8. 06-07-2020

What driver package format is supported by my Linux distribution?

9. 02-06-2020

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

10. 25-03-2016

Download a file from the "Downloads" section and save it to Windows 8 computer.

11. 25-03-2016

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.

12. 27-01-2014

I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?

13. 27-01-2014

I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?

14. 13-05-2013

How can I re-install the drivers?

15. 15-11-2011

I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?

16. 04-11-2011

How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?

17. 31-03-2010

When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)

18. 07-07-2009

When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?

19. 29-10-2007

I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?

20. 21-11-2006

When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?

21. 03-10-2006

I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?

22. 25-07-2006

After I installed Sun JavaVM, some applications will not work correctly.