1. 09-05-2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 25-03-2016

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

3. 18-06-2014

How can I improve poor print quality ?

4. 05-06-2014

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

5. 27-01-2014

I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?

6. 14-05-2013

How do I clean white or black spots on printed documents?

7. 16-11-2011

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

8. 02-11-2011

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

9. 02-11-2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

10. 30-03-2006

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

11. 28-02-2006

The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?