1. 12-09-2022

I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.

2. 22-08-2022

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

3. 09-05-2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

4. 16-07-2020

Cannot print after a Windows 10 update (June 2020)

5. 30-07-2018

I cannot print from my computer via network. (For Windows)

6. 27-10-2017

I cannot print from my computer via network. (For Macintosh)

7. 21-04-2015

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

8. 25-11-2014

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

9. 19-11-2014

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

10. 23-10-2013

I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.

11. 04-11-2011

I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.

12. 31-08-2011

I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.

13. 29-08-2011

I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.

14. 23-09-2010

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

15. 04-08-2009

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?