1. 30.11.2020

I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)

2. 07.10.2020

Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?

3. 03.06.2020

When I try to use the database function, an application error occurs.

4. 28.04.2020

The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.

5. 28.04.2020

The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.

6. 17.10.2019

I cannot communicate with the product during installation. (Communication error message is displayed.)

7. 12.03.2019

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

8. 18.01.2019

"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?

9. 23.07.2018

The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)

10. 06.01.2015

Error messages do not appear when using the USB connection of my printer.

11. 09.08.2013

I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?

12. 04.02.2011

I installed the DK roll, but the message "No paper" appears.