1. 2022-05-09

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 2016-03-25

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

3. 2014-06-05

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

4. 2013-05-14

Printouts have toner specks.

5. 2013-05-13

Printouts have a curl or wave.

6. 2013-05-10

Printouts have wrinkles or creases.

7. 2013-05-10

Black toner marks appear across the page.

8. 2013-05-10

White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.

9. 2013-05-10

White lines appears down the page.

10. 2013-05-10

Lines appears across the page.

11. 2013-05-10

White lines appear across the page.

12. 2013-05-09

Printouts are with gray background.

13. 2013-05-09

Printouts are faint.

14. 2013-05-08

The image is ghosted.

15. 2013-05-01

The printed letters are slanted, positioned incorrectly.

16. 2013-04-26

White spots appear in areas of dense black printing.

17. 2013-04-26

Vertical black lines appear on the printout.

18. 2013-04-25

Output sheets are completely black.

19. 2011-11-16

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

20. 2011-11-02

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

21. 2008-07-02

The printer prints unexpectedly or it prints garbage.

22. 2006-08-24

When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?