1. 17.03.2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

2. 25.10.2022

When I try to scan the A3/ Ledger size document using ScanSoft™ PaperPort™ 11SE, there is not "A3/ Ledger" in the paper size list. What should I do?

3. 11.10.2022

When I scan a document using ControlCenter, the scanned file size is too big.

4. 26.07.2022

Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?

5. 19.01.2021

ControlCenter3 displays a blank screen at startup (Windows)

6. 25.03.2016

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

7. 25.03.2016

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

8. 07.11.2011

When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).

9. 22.07.2008

When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?

10. 18.08.2006

I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.

11. 18.08.2006

While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?