1. 16.05.2023

I cannot print from my computer via USB.

2. 27.03.2023

The printer status is Offline or Paused.

3. 09.05.2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

4. 16.07.2020

Cannot print after a Windows 10 update (June 2020)

5. 21.04.2015

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

6. 25.11.2014

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

7. 19.11.2014

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

8. 31.08.2011

I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.

9. 29.08.2011

I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.

10. 23.09.2010

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

11. 07.02.2007

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?

12. 27.10.2005

My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?