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FAQ et Diagnostic |
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1. 20.04.2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
2. 20.12.2018
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
3. 19.09.2018
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
4. 05.03.2018
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
5. 24.03.2016
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)