1. 26.09.2022

When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".

2. 20.09.2022

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

3. 08.08.2022

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

4. 26.07.2022

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

5. 20.04.2022

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

6. 21.01.2019

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

7. 20.12.2018

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

8. 25.03.2016

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.

9. 24.03.2016

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

10. 19.11.2014

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

11. 07.11.2011

When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.

12. 23.09.2010

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

13. 23.03.2009

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?