1. 22.08.2022

I keep getting the error message "Authenticate Err (Authentication error)".

2. 17.05.2013

How do I clear the message "No Paper" from the display?

3. 27.03.2013

I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.

4. 27.03.2012

I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.

5. 26.01.2012

I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.

6. 22.09.2011

Why is the error message "Scan Unable XX" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?

7. 25.03.2010

When I try to print from Microsoft® Word or another program, I receive a message stating: "No Paper", "Reload paper in MP Tray" or "Insert Paper Manual Feed".

8. 25.12.2009

How can I clear the "Scanner Locked" error message?

9. 16.07.2009

All the covers on the Brother machine are securely closed, however the message "Cover is Open" is displayed on the LCD. How do I clear this message?

10. 29.01.2009

How do I clear the message "Document Jam" from the LCD display?

11. 29.01.2009

How do I clear the message "Jam Duplex" from the LCD?

12. 29.01.2009

How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?

13. 10.01.2008

When scanning a document to be copied, the LCD shows "OUT OF MEMORY". What should I do?