FAQs & Troubleshooting
Popular |
PJ-763
116 Results
1.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
2.
Printing from a Windows PC or Mac
3.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
4.
This printer is not detected when establishing a Bluetooth® connection.
5.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
6.
What Android™ mobile application can I use?
7.
How to identify your Operating System (OS) for Windows or Mac
8.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
9.
How do I connect the printer and my mobile device via Bluetooth®?
10.
Printing from an Android™ device
11.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
12.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
13.
The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
14.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
15.
How to delete the registry information and files related to the printer driver
16.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
17.
Which Bluetooth® profiles does the printer support?
18.
How do I transfer label templates with P-touch Transfer Express?
19.
How to install the rechargeable Li-ion battery (optional)
20.
How to connect to an AC power outlet (optional)
21.
How to open the Devices and Printers window
22.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
23.
How to charge the rechargeable Li-ion battery
24.
The paper is jammed in the printer.
25.
Printing is not possible. (USB connection)
26.
When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
27.
Using the Printer Setting Tool (for Mac)
28.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
29.
The top margin is incorrect.
30.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)