FAQs & Troubleshooting
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MFC-J6945DW
312 Results
1.
What is Brother iPrint&Scan?
2.
Paper Size Mismatch
3.
Paper Jam
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Replace Ink
6.
Other Problems
7.
Check the Print Quality
8.
(Video) Load A4/Letter paper
9.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
10.
I cannot print on a wireless (Wi-Fi) network (Windows)
11.
Create a Certificate Signing Request (CSR)
12.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
13.
Easy Scan to E-mail
14.
Paper Tray #1 not detected/ Paper Tray #2 not detected
15.
What is the default password for my Brother machine?
16.
Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2
17.
(Video) Load A3/Ledger paper
18.
Enable the Brother machine's network interface.
19.
(Video) Connect telephone line and power cords
20.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
21.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
22.
Print the Network Configuration Report
23.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
24.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
25.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
26.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
27.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
28.
No Paper / No Paper Fed
29.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
30.
Improve poor print quality.