FAQs & Troubleshooting
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HL-2040
132 Results
1.
The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
2.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
3.
How to identify your Operating System (OS).
4.
The paper is skewed when it's printed.
5.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
6.
What kind of paper can I use?
7.
Printouts have a curl or wave.
8.
Install the built-in drivers (For Windows 8 and Windows 10)
9.
Replace the drum unit.
10.
Print on both sides of the paper.
11.
Replace the toner cartridge
12.
The printer does not feed paper from the manual feed slot.
13.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
14.
I cannot print from my computer via USB.
15.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
16.
How can I clean the corona wire of the drum unit?
17.
What do the LED indications mean?
18.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
19.
What driver package format is supported by my Linux distribution?
20.
When printing with monochrome laser printer, the print position shifts. (Linux)
21.
Check the firmware version.
22.
Delete print jobs from the print queue.
23.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
24.
Can I print from or scan to Android™ Smartphone?
25.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
26.
Print a Printer Settings page.
27.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
28.
Printouts have toner specks.
29.
What are the expected yields of the consumables?
30.
How do I clear paper jams?