FAQs & Troubleshooting
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131 Results
- 1The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 2My Brother machine misfeeds paper.
- 3Does NC-2200w work with Windows Vista?
- 4When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 5The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 6I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 7How to identify your Operating System (OS).
- 8Printouts have a curl or wave.
- 9Install the built-in drivers (For Windows 8 and Windows 10)
- 10The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 13What is the recommended paper?
- 14What driver package format is supported by my Linux distribution?
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16The printer status is Offline or Paused.
- 17The paper is skewed when it's printed.
- 18The printed letters are slanted, positioned incorrectly.
- 19How do I print a Test page?
- 20Replace the drum unit.
- 21Delete print jobs from the print queue.
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23Printouts have wrinkles or creases.
- 24What can happen if the wrong paper is used in your machine.
- 25How can I activate/deactivate the Toner Save Mode?
- 26Check the firmware version.
- 27A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 28I cannot print from my computer via USB.
- 29Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 30Print a Printer Settings page.
- 31How do I cancel print jobs using the printer control panel?
- 32Replace the toner cartridge
- 33Cannot print after a Windows 10 update (June 2020)
- 34Can I print from or scan to Android™ Smartphone?
- 35Change the printer driver settings (Windows/macOS)
- 36The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 37How can I install the Web BRAdmin on Windows Server 2003?
- 38Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 39When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 40The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 41Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 42What kind of paper can I use?
- 43What printer driver emulation can be used with the HL-2040/2045 ? Can the HL-2040/2045 be used with a DOS application?
- 44What are the expected yields of the consumables?
- 45Output sheets are completely black.
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47Open the Control Panel (For Windows)
- 48I cannot update the firmware.
- 49How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 50When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
