FAQs & Troubleshooting
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35 Results
1.
(Video) Replace the Roller Kit
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Access Web Based Management
4.
Uninstall the Brother Software and Drivers (Windows)
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
What driver package format is supported by my Linux distribution?
7.
Check your machine's IP Address or Node Name
8.
Uninstall the drivers. (macOS 10.14 - macOS 12)
9.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
10.
Discover the MAC address of the Brother network card
11.
Reset the Network Settings to Factory Default
12.
Your Brother machine cannot scan. / Scanning has stopped.
13.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
14.
How to identify your Operating System (OS).
15.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
16.
What is the default password for my Brother machine?
17.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
18.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
19.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
20.
A security warning appears when accessing Web Based Management via HTTPS.
21.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
22.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
23.
Delete a network scanner entry. (Linux)
24.
Your Brother Machine Cannot Scan over the Network
25.
Check the firmware version.
26.
Uninstall the drivers. (macOS 13 or greater)
27.
The scanning speed is slow when scanning from my machine. (Windows)
28.
Configure the Scan to Email Feature (Linux)
29.
Change the brscan5 scan settings using XSane (Linux)
30.
Where can I download Brother iPrint&Scan application for Mac?