1. 2023-04-10

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

2. 2023-04-07

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

3. 2023-03-17

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

4. 2023-03-17

I can print but cannot scan via network. (For Windows)

5. 2022-06-30

I can print but cannot scan via network. (For Mac)

6. 2022-05-02

When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.

7. 2022-04-14

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

8. 2021-03-19

I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)

9. 2019-01-21

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

10. 2018-11-14

I am sharing my Brother machine. I can print but cannot scan.

11. 2018-01-25

I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.

12. 2017-04-07

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

13. 2016-03-25

When I try to scan the document, the scanner application crashes. (OS X 10.11)

14. 2016-03-24

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

15. 2016-03-24

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

16. 2016-03-24

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

17. 2016-03-24

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

18. 2015-11-18

On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.

19. 2013-01-11

I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.

20. 2011-11-08

I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.