1. 2022-05-09

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 2016-03-25

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

3. 2014-06-18

How can I improve poor print quality ?

4. 2014-06-05

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

5. 2014-01-27

I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?

6. 2013-05-14

How do I clean white or black spots on printed documents?

7. 2011-11-16

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

8. 2011-11-02

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

9. 2011-11-02

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

10. 2006-03-30

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

11. 2006-02-28

The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?