PT-9700PC
FAQ et Diagnostic |
PT-9700PC
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1. 2022-05-23
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
2. 2022-04-26
I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
3. 2020-09-15
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
4. 2019-03-12
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
5. 2019-01-18
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
6. 2018-07-23
The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
7. 2017-08-03
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
8. 2015-01-06
Error messages do not appear when using the USB connection of my printer.
9. 2012-12-03
The message "Appropriate cassette not installed." is displayed. What should I do?