1. 15/02/2023

Install the built-in drivers (For Windows 8 and Windows 10)

2. 13/12/2022

How to identify your Operating System (OS).

3. 08/08/2022

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

4. 20/04/2022

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

5. 01/04/2022

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

6. 24/03/2022

I cannot find some option in the Printing preferences. (For Windows)

7. 24/03/2022

I cannot save a file downloaded from the Brother support website (For Windows)

8. 22/10/2020

Install PaperPort™ 12SE / 14SE onto Windows 10.

9. 02/06/2020

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

10. 05/07/2018

I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?

11. 25/03/2016

Download a file from the "Downloads" section and save it to Windows 8 computer.

12. 25/03/2016

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.

13. 23/03/2016

I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.

14. 09/09/2010

When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)