1. 23/05/2022

While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?

2. 30/10/2020

When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.

3. 15/09/2020

The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)

4. 04/09/2020

The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)

5. 03/06/2020

When I try to use the database function, an application error occurs.

6. 12/03/2019

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

7. 18/01/2019

"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?

8. 23/07/2018

The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)

9. 03/08/2017

The Windows Logo testing warning appears during installation. Is it OK to install the driver?

10. 06/01/2015

Error messages do not appear when using the USB connection of my printer.

11. 09/08/2013

I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?