FAQs & Troubleshooting
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MFC-3100C
144 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I reduce the size of a received fax on this machine?
3.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
4.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Functions supported in the Windows 7 built-in drivers
7.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
8.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
9.
How can I remove horizontal white lines and other flaws from documents printed on my Fax/MFC?
10.
I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
11.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
12.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
13.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
14.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
15.
Why doesn't my Brother machine have a dial tone?
16.
Why doesn't the machine answer when receiving a call?
17.
My FAX/MFC will not Dial. Why?
18.
I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
19.
Black Ink is still wet after printing on Glossy Paper (For PC Printing).
20.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
21.
Windows 10 Support Information
22.
Open the Control Panel (For Windows)
23.
Can I print from or scan to Android™ Smartphone?
24.
Is my Brother machine compatible with third party print servers?
25.
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
26.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
27.
When trying to print from Mac OS® X the print queue is stopped.
28.
I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
29.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
30.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.