FAQs & Troubleshooting
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DS-600
56 Results
31.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
32.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
33.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
34.
Can I print from or scan to Android™ Smartphone?
35.
Can I print from and scan to iPhone, iPod touch and iPad?
36.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
37.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
38.
Install PaperPort™ 12SE onto Windows 10.
39.
I cannot open the scanned document (For Windows).
40.
What scanning modes are available in DSmobileSCAN II?
41.
What paper sizes are available in DSmobileSCAN II?
42.
Is my scanner compatible with Macintosh?
43.
Is my scanner compatible with Windows?
44.
I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background (For Windows).
45.
Clean the scanner. (For Macintosh)
46.
Clean the scanner. (For Windows )
47.
The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 -10.10)
48.
Uninstall the scanner driver (For Windows)
49.
File size of the scanned document.
50.
Turn off the scanner.
51.
Clean the Plastic Feeding Sheet.
52.
Does this unit have any internal memory that will allow me to recall an image later if I am at another computer?
53.
What is the purpose of the PageManager 9 program?
54.
What file format can the scanned image be saved as when I scan a document or photo using the DSmobileSCAN II software?
55.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
56.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.