FAQs & Troubleshooting
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92 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Document Jam
3.
What is Brother iPrint&Scan?
4.
Configuring frequently-used scan settings on your Brother machine.
5.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
6.
Multifeed
7.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
8.
Replace Roller
9.
Load Documents
10.
Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
11.
My Brother machine could not be found over the network when I installed drivers on my PC.
12.
Can I print from or scan to Android™ Smartphone?
13.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
14.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
15.
Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
16.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
17.
Enable the Brother machine's network interface.
18.
Scan documents longer than 14 inches (35.5 cm) using ControlCenter
19.
Download a file from the "Downloads" section and save it to Windows 8 computer.
20.
Replace Pad
21.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
22.
Replace Parts
23.
Unusable Device
24.
In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
How to identify your Operating System (OS).
27.
The LCD displays an error code when I use Web icon (Brother Web Connect).
28.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
29.
I cannot connect my machine to the wireless network.
30.
Unable to Scan XX