FAQs & Troubleshooting
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92 Results
1.
Multifeed
2.
Replace Roller
3.
Load Documents
4.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
5.
Replace Pad
6.
What is Brother Web Connect?
7.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
8.
Replace Parts
9.
I cannot connect my machine to the wireless network.
10.
Check the firmware version.
11.
How to identify your Operating System (OS).
12.
Configuring frequently-used scan settings on your Brother machine.
13.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
14.
My Brother machine could not be found over the network when I installed drivers on my PC.
15.
What is Brother iPrint&Scan?
16.
Scan and save documents to the Android™ mobile devices using my Brother machine.
17.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
18.
Can I print from or scan to Android™ Smartphone?
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
Check the IP addresses of your PC and the Brother machine
21.
Document Jam
22.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
23.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
24.
Install PaperPort™ 12SE onto Windows 10.
25.
Paper suitable for scanning
26.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
27.
Unable to Scan XX
28.
Discover the MAC address of the Brother network card
29.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
30.
Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)