PT-9700PC
FAQs & Troubleshooting |
PT-9700PC
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1. 23/05/2022
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
2. 26/04/2022
I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
3. 15/09/2020
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
4. 12/03/2019
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
5. 18/01/2019
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
6. 23/07/2018
The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
7. 03/08/2017
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
8. 06/01/2015
Error messages do not appear when using the USB connection of my printer.
9. 04/11/2005
The message "Appropriate cassette not installed." is displayed. What should I do?