FAQs & Troubleshooting
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PS-9000
19 Results
1.
I have an occasional printing problem.
2.
I cannot discover the product with the configuration utility.
3.
"Communication error between PC and P-touch" error occurs when printing with QL-500/550. What can I do? (QL-500/550)
4.
A different IP address is assigned every time the product is booted.
5.
How do I reset the PS-9000 to factory default settings?
6.
Suddenly my print server stopped printing.
7.
Is my PS-9000 compatible with the QL-500/550?
8.
The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
9.
Can multiple P-touch printers be connected to PS-9000?
10.
Which printers are supported by the PS-9000?
11.
How can I check the IP address currently set on the PS-9000 (only for PS-9000 Utility Ver1.2.0)?
12.
The error message "The P-touch is being used" is shown when attempting to print to the QL-500/550. What can I do?
13.
How can I change the IP address in order to use the product in a different network environment?
14.
I cannot communicate with the product during installation. (Communication error message is displayed.)
15.
The QL-500/550/650TD status is not displayed correctly on the PS-9000's browser display.
16.
What do the LEDs on PS-9000 indicate?
17.
The green LED blinks on the P-touch printer, and the printer cannot be used.
18.
How do I find the MAC address (Ethernet address) of the PS9000?
19.
How do I find the IP address set to the print server? (PS-9000)