FAQs & Troubleshooting
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MFC-885CW
298 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
3.
How do I load paper?
4.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5.
How do I know which side up my photo paper should be in the tray?
6.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
7.
How do I re-install the drivers?
8.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
9.
Scan and save a document in PDF format (Scan to File)
10.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
11.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
12.
Where can I find my Brother machine's serial number?
13.
Wireless setup is requesting a WPS PIN to complete the setup
14.
I cannot install Brother drivers on Debian 10 or later (Linux)
15.
Pre-Required Procedures (Linux)
16.
The printer status is Offline or Paused.
17.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
18.
One or more of my colors are not printing (blank). What can I do?
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
21.
When I print, the pages are smudged with ink. What should I do?
22.
How to identify your Operating System (OS).
23.
What driver package format is supported by my Linux distribution?
24.
Can I print from or scan to Android™ Smartphone?
25.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
26.
Can I use voice mail on the same line as my Brother machine?
27.
I cannot print using my Brother machine on a wireless network (Mac)
28.
Scan multiple pages into one file instead of each scan being saved as a separate file.
29.
Can I print using only the black ink cartridge when the Color cartridges have run out?
30.
I cannot print using my Brother machine on a wired network. (Windows/macOS)