FAQs & Troubleshooting
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MFC-885CW
297 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
4.
What driver package format is supported by my Linux distribution?
5.
Scan and save a document in PDF format (Scan to File)
6.
The printer status is Offline or Paused.
7.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
8.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
9.
How do I load paper?
10.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
11.
Change the printer driver settings (Windows/macOS)
12.
I cannot print using my Brother machine on a wireless network (Windows)
13.
How to identify your Operating System (OS).
14.
Can I print from or scan to Android™ Smartphone?
15.
Can I use voice mail on the same line as my Brother machine?
16.
One or more of my colors are not printing (blank). What can I do?
17.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
18.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
19.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
20.
How do I know which side up my photo paper should be in the tray?
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
Protect your Brother machine against unauthorised access over the network
23.
Can I print from and scan to iPhone, iPod touch and iPad?
24.
How do I clear Machine Error 46?
25.
When I print, the pages are smudged with ink. What should I do?
26.
I cannot print using my Brother machine on a wireless network (Mac)
27.
ControlCenter3 displays a blank screen at startup (Windows)
28.
Delete print jobs from the print queue.
29.
How do I clear the message "PAPER JAM" from the display?
30.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)