FAQs & Troubleshooting
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MFC-885CW
299 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I load paper?
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
Scan and save a document in PDF format (Scan to File)
5.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
6.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
The printer status is Offline or Paused.
9.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
10.
When I print, the pages are smudged with ink. What should I do?
11.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
12.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
13.
Can I print from or scan to Android™ Smartphone?
14.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
15.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
16.
Wireless setup is requesting a WPS PIN to complete the setup
17.
Pre-Required Procedures (Linux)
18.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
Can I use voice mail on the same line as my Brother machine?
21.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
22.
How to identify your Operating System (OS).
23.
What driver package format is supported by my Linux distribution?
24.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
25.
I cannot install Brother drivers on Debian 10 or later (Linux)
26.
Delete print jobs from the print queue.
27.
Download a file from the "Downloads" section and save it to Windows 8 computer.
28.
How do I know which side up my photo paper should be in the tray?
29.
One or more of my colors are not printing (blank). What can I do?
30.
How do I know the current network configuration?