FAQs & Troubleshooting
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HL-2600CN
166 Results
1.
The printer status is Offline or Paused.
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
What is the optional DX-2600 used for and how do I install it?
5.
Change the printer driver settings (Windows/macOS)
6.
The paper is skewed when it's printed.
7.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
8.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
9.
The machine does not print anything.
10.
Can I use non-Brother or third party supplies with the Brother machine?
11.
How to identify your Operating System (OS).
12.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
13.
What kind of labels and transparencies can I use?
14.
"JAM E1" error appears on the LCD. What should I do?
15.
When trying to print from Mac OS® X the print queue is stopped.
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
18.
Delete print jobs from the print queue.
19.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
20.
I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
21.
What kind of paper should I avoid?
22.
What kind of envelopes should I avoid?
23.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
24.
How do I print on envelopes?
25.
Lines appears across the page.
26.
What driver package format is supported by my Linux distribution?
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
Can I print from and scan to iPhone, iPod touch and iPad?
29.
I cannot print from my computer via USB.
30.
How do I replace the Fuser Cleaner?