FAQs & Troubleshooting
(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
(Video) Load A4/Letter paper
(Video) Load A5 paper
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
Load paper in the paper tray
The printer status is Offline or Paused.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
What is Brother iPrint&Scan?
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
How to identify your Operating System (OS).
What do the LED indications mean?
(Video) Unpack your Brother machine
The Error LED is still on or flashing after I replace the drum unit with a new one.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
I cannot print from my computer via USB.
(Video) Set up your Brother machine
Open the Status Monitor
Can I use AirPrint with my Brother machine?
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
Can I print from or scan to Android™ Smartphone?
Can I print from and scan to iPhone, iPod touch and iPad?
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.