FAQs & Troubleshooting
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150 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 2Replace Toner
- 3What do the LED indications mean?
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5(Video) Load A5 paper
- 6(Video) Load A4/Letter paper
- 7Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 8The printer status is Offline or Paused.
- 9Print a Printer Settings page.
- 10(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12How to identify your Operating System (OS).
- 13Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 14Replace Drum
- 15What is Toner Continue Mode?
- 16Cartridge Error
- 17My Brother machine could not be found over the network when I installed drivers on my PC.
- 18The Error LED is still on or flashing after I replace the drum unit with a new one.
- 19Jam Tray
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21Jam Inside
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Load paper in the paper tray
- 24I cannot print using my Brother machine on a wireless network (Windows)
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27Toner Ended
- 28Out of Memory
- 29Service Call
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32Check the remaining ink or toner level (Linux)
- 33Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 34I cannot connect my machine to the wireless network (For Windows)
- 35No Paper
- 36Drum End Soon
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 39(Video) Unpack your Brother machine
- 40What is Brother iPrint&Scan?
- 41Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 42Change the printer driver settings (Windows/macOS)
- 43Print Unable or Print Unable XX
- 44The printer is not printing or prints unexpectedly.
- 45Turn the Toner Save Mode on or off.
- 46Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 47Heater Error or Self-Diagnostic
- 48Cover is Open
- 49What is the recommended paper?
- 50What driver package format is supported by my Linux distribution?