FAQs & Troubleshooting
Popular |
DS-700D
53 Results
1.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
2.
I do not have or lost the black and white calibration sheet.
3.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
4.
How to identify your Operating System (OS).
5.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
6.
The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 -10.10)
7.
I cannot save a file downloaded from the Brother support website (For Windows)
8.
Can I print from or scan to Android™ Smartphone?
9.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
11.
File size of the scanned document.
12.
What paper sizes are available in DSmobileSCAN II?
13.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
14.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
15.
Calibrate your scanner. (For Macintosh)
16.
When I calibrate I get a "White-only" calibration message.
17.
My unit has no power.
18.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
19.
Download a file from the "Downloads" section and save it to Windows 8 computer.
20.
Open the "Scanners and Cameras" and Properties.
21.
I cannot open the scanned document (For Windows).
22.
What is the purpose of the PageManager 9 program?
23.
What file format can the scanned image be saved as when I scan a document or photo using the DSmobileSCAN II software?
24.
Is my scanner compatible with Windows?
25.
Can I print from and scan to iPhone, iPod touch and iPad?
26.
Scan a document in Windows 8 and Windows 10.
27.
Install Presto!® BizCard® onto Windows 10.
28.
Open the Control Panel (For Windows)
29.
I can no longer choose the program I want to use to scan a document. (For Windows)
30.
What is DSmobileSCAN II software?