FAQs & Troubleshooting
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DCP-T420W
177 Results
1.
(Video) Load A4/Letter papers
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Install the Brother iPrint&Scan application (for mobile device)
4.
Refill Ink
5.
(Video) Fill the ink tanks
6.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
7.
Printer Jam or Paper Jam
8.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
9.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
10.
Other Problems
11.
Reset Your Machine
12.
The printer status is Offline or Paused.
13.
Paper is Jammed Inside the Machine
14.
(Video) Load Envelopes
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
What is Brother iPrint&Scan?
17.
(Video) How to Email Print
18.
(Video) Set up your Brother machine
19.
How to identify your Operating System (OS).
20.
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
21.
Check the Print Quality
22.
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
23.
I cannot print on a wireless (Wi-Fi) network (Windows)
24.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
25.
I cannot print on a wireless (Wi-Fi) network (Mac)
26.
Check the ink level and then press [Stop]
27.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
28.
Brother iPrint&Scan cannot find my Brother machine (macOS)
29.
Error and Maintenance LED Indications
30.
I cannot install Brother drivers on Debian 10 or later (Linux)