FAQs & Troubleshooting
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DCP-J725DW
301 Results
1.
What is Brother iPrint&Scan?
2.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
11.
I still receive the error message "Paper Jam" after I removed the jammed paper.
12.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
13.
How do I know which side up my photo paper should be in the tray?
14.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
15.
Load envelopes into my machine
16.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
17.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
18.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
19.
What driver package format is supported by my Linux distribution?
20.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
21.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
22.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
23.
Paper Jam
24.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
25.
Protect your Brother machine against unauthorised access over the network
26.
Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
27.
I cannot install Brother drivers on Debian 10 or later (Linux)
28.
Scan from the Brother iPrint&Scan application using Windows Phone.
29.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
30.
Unable to Print 7X