FAQs & Troubleshooting
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DCP-J725DW
301 Results
1.
What is Brother iPrint&Scan?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
The printer status is Offline or Paused.
5.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Can I print from or scan to Android™ Smartphone?
9.
How do I load paper?
10.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
11.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
12.
What driver package format is supported by my Linux distribution?
13.
Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
16.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
17.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
18.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
19.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
20.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
21.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
22.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
23.
Document Jam
24.
I cannot print using my Brother machine on a wireless network (Windows)
25.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
26.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
27.
Improve poor print quality.
28.
Add your Brother machine with AirPrint (macOS)
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
Cannot print after a Windows 10 update (June 2020)