FAQs & Troubleshooting
Popular |
DCP-J100
184 Results
1.
I still receive the error message "Paper Jam" after I removed the jammed paper.
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
Paper Jam
4.
Cannot Detect
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
One or more of my colors are not printing (blank).
7.
Replace Ink
8.
Load paper in the paper tray
9.
How to identify your Operating System (OS).
10.
Can I print from or scan to Android™ Smartphone?
11.
Cannot Detect Ink Volume
12.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
15.
The printer status is Offline or Paused.
16.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
17.
Improve poor print quality.
18.
Unable to Print 7X
19.
Unable to Print 3X
20.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
21.
What is the recommended paper?
22.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
23.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
24.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
25.
Low Temperature
26.
No Ink Cartridge
27.
Cover is Open
28.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
29.
Install Starter Ink
30.
Can I print from and scan to iPhone, iPod touch and iPad?