FAQs & Troubleshooting
Popular |
DCP-J100
184 Results
1.
I still receive the error message "Paper Jam" after I removed the jammed paper.
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
Paper Jam
4.
Cannot Detect
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
One or more of my colors are not printing (blank).
7.
Load paper in the paper tray
8.
Replace Ink
9.
Can I print from or scan to Android™ Smartphone?
10.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
11.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
12.
Cannot Detect Ink Volume
13.
How to identify your Operating System (OS).
14.
Unable to Print 3X
15.
The printer status is Offline or Paused.
16.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
17.
I cannot install Brother drivers on Debian 10 or later (Linux)
18.
I cannot find some option in the Printing preferences. (For Windows)
19.
Unable to Print 7X
20.
Improve poor print quality.
21.
What is the recommended paper?
22.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
23.
Install Starter Ink
24.
Low Temperature
25.
How do I know which side up my photo paper should be in the tray?
26.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
27.
Cover is Open
28.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
29.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
30.
No Ink Cartridge