FAQs & Troubleshooting
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104 Results
1.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
2.
What is Brother iPrint&Scan?
3.
My Brother machine could not be found over the network when I installed drivers on my computer.
4.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
5.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
6.
Your Scanner Cannot Be Detected on the Network During Installation
7.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
8.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
9.
Can not scan a long document.
10.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
11.
Configuring frequently-used scan settings on your Brother machine.
12.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
13.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
14.
"Multifeed detection" or "Multifeed Detection Error"
15.
Can I print from or scan to Android™ Smartphone?
16.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
17.
Duplex (two-sided) scan
18.
Replace Reverse Roller
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
Enable the Brother machine's network interface.
21.
Replace Pick up roller
22.
Document Jam
23.
Scan error due to length, reduce length
24.
Unusable Device
25.
Wireless LAN Error Codes
26.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
27.
Can I print from and scan to iPhone, iPod touch and iPad?
28.
If You Want to Check that Your Network Devices are Working Correctly
29.
Configuring frequently-used scan settings on your computer.
30.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)