FAQs & Troubleshooting
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109 Results
1.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
2.
Replace Reverse Roller
3.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Duplex (two-sided) scan
6.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
7.
Can not scan a long document.
8.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
9.
Scan error due to length, reduce length
10.
Configuring frequently-used scan settings on your Brother machine.
11.
Replace Pick up roller
12.
Document Jam
13.
What is the default password for my Brother machine?
14.
If You Want to Check that Your Network Devices are Working Correctly
15.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
16.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
17.
Configuring frequently-used scan settings on your computer.
18.
My Brother machine could not be found over the network when I installed drivers on my computer.
19.
Paper suitable for scanning
20.
Enable the Brother machine's network interface.
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
23.
Out of Memory
24.
Wireless setup is requesting a WPS PIN to complete the setup
25.
Load Documents
26.
Unable to Scan XX
27.
Unusable Device
28.
"Multifeed detection" or "Multifeed Detection Error"
29.
Can I print from or scan to Android™ Smartphone?
30.
Reset the Scheduled maintenance counter