FAQs & Troubleshooting
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109 Results
1.
Duplex (two-sided) scan
2.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
3.
"Multifeed detection" or "Multifeed Detection Error"
4.
My Brother machine could not be found over the network when I installed drivers on my computer.
5.
Replace Reverse Roller
6.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
7.
What is the default password for my Brother machine?
8.
Update the Driver or Firmware for your Brother machine
9.
Wireless LAN Error Codes
10.
Check the firmware version.
11.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
12.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
13.
Document Jam
14.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
15.
Wireless setup is requesting a WPS PIN to complete the setup
16.
Load Documents
17.
What is Brother Web Connect?
18.
Discover the MAC address of the Brother network card
19.
Unusable Device
20.
Uninstall the drivers. (macOS 13 or greater)
21.
Scan and save documents to the Android™ mobile devices using my Brother machine.
22.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
23.
(Video) Update the Driver or Firmware for your Brother machine
24.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
25.
Scan error due to length, reduce length
26.
Configuring frequently-used scan settings on your Brother machine.
27.
Enable the Brother machine's network interface.
28.
Can not scan a long document.
29.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
30.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.