FAQs & Troubleshooting
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MFC-9880
213 Results
1.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
What driver package format is supported by my Linux distribution?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
6.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
7.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
8.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
9.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
10.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
11.
Pre-Required Procedures (Linux)
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
What can happen if the wrong paper is used in your machine.
14.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
15.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
16.
I'm using Macintosh®. What are the settings in the Scanner window used for?
17.
When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
18.
I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
19.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
20.
Check the IP addresses of your PC and the Brother machine
21.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
22.
Cannot print after a Windows 10 update (June 2020)
23.
Delete print jobs from the print queue.
24.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
25.
The printer status is Offline or Paused.
26.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
27.
How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
28.
Scan a document in Windows 8 and Windows 10.
29.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
30.
How do I print the received faxes that are stored in memory? (Fax Storage)