FAQs & Troubleshooting
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FAX-8360P
52 Results
1.
Why doesn't the machine answer when receiving a call?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
My FAX/MFC will not Dial. Why?
4.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
5.
How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
6.
Can I use non-Brother or third party supplies with the Brother machine?
7.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
8.
How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
9.
Can I confirm that the FAX was sent correctly?
10.
Can I reduce the size of a received fax on this machine?
11.
My Brother machine misfeeds paper.
12.
Stop my Brother machine from automatically redialing a busy number.
13.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
14.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
15.
What can happen if the wrong paper is used in your machine.
16.
Change or delete a Group stored at a One Touch/Speed Dial.
17.
How do I know which receive mode to select?
18.
Vertical streaks appear in my copies.
19.
Do I need a telephone line to send and receive faxes with my Brother machine?
20.
The keys on the control panel do not respond.
21.
Why does the LCD of my machine display "CHANGE DRUM SOON"?
22.
How do I clear the "Awaiting Redial" error?
23.
Where is the full User's Guide? I can't find enough information in the paper manual.
24.
Replace the toner cartridge.
25.
What is the difference between the toner cartridge and the drum unit?
26.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
27.
Can I print from or scan to Android™ Smartphone?
28.
Can I print from and scan to iPhone, iPod touch and iPad?
29.
Can I send a fax without scanning the documents into memory?
30.
The paper is skewed when it's printed.