1.

How to identify your Operating System (OS).

2.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

3.

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

4.

I cannot save a file downloaded from the Brother support website (For Windows)

5.

Download a file from the "Downloads" section and save it to Windows 8 computer.

6.

I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)

7.

When I calibrate I get a "White-only" calibration message.

8.

Scan a document in Windows 8 and Windows 10.

9.

Open the "Scanners and Cameras" and Properties.

10.

When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".

11.

Install the scanner driver (For Mac OS X 10.4 - 10.10)

12.

When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.

13.

Clean the scanner. (For Macintosh)

14.

I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.

15.

I do not have or lost the black and white calibration sheet.

16.

The scanner is connected but it will not feed paper or do anything else. (For Windows)

17.

Can I print from or scan to Android™ Smartphone?

18.

Can I print from and scan to iPhone, iPod touch and iPad?

19.

Open the Control Panel (For Windows)

20.

Clean the Plastic Feeding Sheet.

21.

I cannot install or reinstall the scanner driver using the DVD that came with my Brother scanner.

22.

The scanner is connected but it will not feed paper or do anything else. (For Macintosh)

23.

Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)

24.

What is DSmobileSCAN II software?

25.

Install the DSmobile Scan application. (For Windows users only)

26.

Install PaperPort™ 12SE onto Windows 10.

27.

What is the purpose of the PageManager 9 program?

28.

Change the words in a scanned document.

29.

I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)

30.

Install the scanner driver (For Windows)