FAQs & Troubleshooting
Popular |
DS-600
56 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Download a file from the "Downloads" section and save it to Windows 8 computer.
3.
How to identify your Operating System (OS).
4.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
5.
I cannot save a file downloaded from the Brother support website (For Windows)
6.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
7.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
8.
Install the scanner driver (For Windows)
9.
Open the "Scanners and Cameras" and Properties.
10.
Calibrate your scanner. (For Windows)
11.
Scan a document in Windows 8 and Windows 10.
12.
Can I print from or scan to Android™ Smartphone?
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
15.
Clean the scanner. (For Macintosh)
16.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
17.
I cannot install or reinstall the scanner driver using the DVD that came with my Brother scanner.
18.
I have installed the scanner on my Macintosh but I cannot scan.
19.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
20.
Uninstall the scanner driver (For Windows)
21.
Install PaperPort™ 12SE onto Windows 10.
22.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
23.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
24.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
25.
Calibrate your scanner. (For Macintosh)
26.
What scanning modes are available in DSmobileSCAN II?
27.
What kind of software can I use with my scanner?
28.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
29.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
30.
My unit has no power.