FAQs & Troubleshooting
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42 Results
1.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
2.
(Video) Replace the Roller Kit
3.
Access Web Based Management
4.
How to identify your Operating System (OS).
5.
What is Power PDF?
6.
Wireless LAN Error Codes
7.
Download a file from the "Downloads" section and save it to Windows 8 computer.
8.
I cannot set up my machine using Brother Mobile Connect app. (Android™)
9.
Wireless setup is requesting a WPS PIN to complete the setup
10.
Check the firmware version.
11.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
12.
Uninstall the drivers. (macOS 13 or greater)
13.
What is the default password for my Brother machine?
14.
I cannot install Brother drivers on Debian 10 or later (Linux)
15.
Update the Driver or Firmware for your Brother machine
16.
Discover the MAC address of the Brother network card
17.
Uninstall the Brother Software and Drivers (Windows)
18.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
19.
Where can I download Brother iPrint&Scan application for Mac?
20.
Check your machine's IP Address or Node Name
21.
The scanning speed is slow when scanning from my machine. (Windows)
22.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
23.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
24.
Your Brother machine cannot scan. / Scanning has stopped.
25.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
26.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
27.
A security warning appears when accessing Web Based Management via HTTPS.
28.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
29.
Configure the Scan to Email Feature (Linux)
30.
What driver package format is supported by my Linux distribution?