FAQs & Troubleshooting
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34 Results
1.
How to identify your Operating System (OS).
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
(Video) Replace the Roller Kit
4.
Your Brother machine cannot scan. / Scanning has stopped.
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
7.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
8.
Uninstall the drivers. (macOS 13 or greater)
9.
Uninstall the Brother Software and Drivers (Windows)
10.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
11.
Your Brother Machine Cannot Scan over the Network
12.
Access Web Based Management
13.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
14.
Configure the Scan to Email Feature (Linux)
15.
What is the default password for my Brother machine?
16.
Update the Driver or Firmware for your Brother machine
17.
Discover the MAC address of the Brother network card
18.
Check your machine's IP Address or Node Name
19.
Check the firmware version.
20.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
21.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
22.
A security warning appears when accessing Web Based Management via HTTPS.
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
Reset the Network Settings to Factory Default
25.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
26.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
27.
Where can I download Brother iPrint&Scan application for Mac?
28.
Uninstall the drivers. (macOS 10.14 - macOS 12)
29.
Delete a network scanner entry. (Linux)
30.
Important points for specifying the scan area (Linux)