FAQs & Troubleshooting
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109 Results
1.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
2.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
3.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
4.
Your Scanner Cannot Be Detected on the Network During Installation
5.
Can not scan a long document.
6.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
7.
Scan multiple pages into one file instead of each scan being saved as a separate file.
8.
Configuring frequently-used scan settings on your Brother machine.
9.
Configuring frequently-used scan settings on your computer.
10.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
11.
My Brother machine could not be found over the network when I installed drivers on my computer.
12.
(Video) Update the Driver or Firmware for your Brother machine
13.
If You Want to Check that Your Network Devices are Working Correctly
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
What is Brother iPrint&Scan?
16.
Unable to Scan XX
17.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
18.
Scan and save a document in PDF format for Windows (Scan to File)
19.
Where can I download Brother iPrint&Scan application for Mac?
20.
Wireless setup is requesting a WPS PIN to complete the setup
21.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
22.
"Multifeed detection" or "Multifeed Detection Error"
23.
Replace Pick up roller
24.
Replace Reverse Roller
25.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
26.
Document Jam
27.
Change the brscan5 scan settings using XSane (Linux)
28.
I cannot import the Address Book data exported from the other machines by using the "Web Based Management" or "Remote Setup Software" to my machine's address book.
29.
Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
30.
Uninstall the drivers. (macOS 10.14 - macOS 12)